No. All sales are final and we do not allow cancellations, including for preorders and merchandise. Please double-check your order before checking out.

We do not accept returns or issue full refunds. However, if your item arrives damaged or there’s a fulfillment error, you may qualify for store credit or a partial refund on a case-by-case basis.

To request help, email hello@steamylit.com within 30 days of delivery and include:

We consider an item damaged if it has:

• Large scratches or gouges on the cover/spine/dust jacket
• Missing or misprinted pages
• Water damage or severe binding issues
• Rips/tears larger than 2 inches

We do not consider the following as damage:

• Minor corner dents or edge wear
• Small scuffs or scratches
• Cosmetic issues under 2 inches that do not affect readability

Please allow up to 3 weeks for your order to be fulfilled. We usually ship faster, but this buffer gives us flexibility and ensures quality.

If your order includes a preorder item, everything will ship together once all items are available.

You'll receive a tracking link once your package is dropped off with USPS or UPS. Please note: if a label is created, it does not mean the order has shipped yet.

No. We currently only ship within the U.S.

If your order is returned to us due to an incorrect or incomplete address:

• You’ll need to pay additional shipping to resend it

If you don’t cover the reship cost, your order will not be resent or refunded

Please wait 72 hours after it’s marked delivered — sometimes carriers scan early. If it still hasn't arrived, contact us at hello@steamylit.com within 30 days of the delivery date.

No, we do not offer gift packaging or gift messages at this time.

• You have 14 days after the event to pick up your book in-store
• OR request shipping within 14 days (shipping fees apply)

After 14 days, the book will be restocked with no refund or store credit issued

At checkout, make sure to select “In-Store Pickup” and double-check that you’ve chosen the correct store location. We’re unable to transfer orders between locations once they’ve been placed.

 You have 14 days from the date your order is marked "ready for pickup" to collect your order.
For more information on order pick-ups please view our entire store policy.

 Please bring your order confirmation email or receipt that includes your order number when picking up your items.